Regular maintenance includes cleaning the lens and mirrors, checking the cooling system, ensuring proper ventilation, and lubricating moving parts. Always refer to the user manual for specific maintenance schedules and procedures.

First, check the power supply and connections. Ensure the cooling system is functioning and there are no error messages on the display. If the issue persists, consult the troubleshooting guide in the user manual or contact our technical support team.

Our machines range from $2,000 for entry-level models to $20,000 for industrial-grade systems. The price depends on the laser type, power, and additional features like rotary attachments or advanced software.

Delivery typically takes 5-10 business days for domestic orders and 10-20 business days for international orders. Expedited shipping options are available upon request.

Our standard warranty covers parts and labor for one year from the date of purchase. It includes repairs for manufacturing defects but excludes damage caused by misuse or lack of maintenance.

Technical specifications vary by model. Common features include laser power (20W to 100W), engraving speed (up to 7000 mm/s), engraving area (100×100 mm to 600×600 mm), and compatibility with various file formats (BMP, JPG, DXF, etc.).

Yes, many of our machines are designed with upgradeable components, such as higher-power laser modules or additional software features. Contact our sales team for upgrade options.

Yes, we offer comprehensive training sessions, either on-site or via video tutorials, to help you get started with your machine. Training covers setup, operation, and basic troubleshooting.

Our machines are compatible with industry-standard software like CorelDRAW, AutoCAD, and Adobe Illustrator. We also provide proprietary software for advanced engraving and marking tasks.